01 Privacy
What I collect, and why.
- Contact formYour name, email and message, so I can reply to you.To reply
- Buying a PDFYour name, email and billing details, so your order can be delivered and I can keep the records a business has to keep. Payments are handled by Squarespace Payments, and I never see your full card number.To deliver your order
- The EA DeskIf you subscribe to my newsletter, that sign-up is handled by Substack, under Substack's own privacy policy.Substack
- This websiteThe site runs on Squarespace, which uses cookies to make the site work and to show me basic visitor numbers.Squarespace
I don't sell your details or share them with anyone, other than the services that run this site and take payments. If you'd like to know what I hold about you, or want it deleted, email me at holly@hollybrownaus.com.
02 Buying a PDF
Your copy.
- Personal copyEach PDF is a personal copy for one person. Please don't share, resell, upload or post it, in full or in part. © 2026 Holly Brown HQ. All rights reserved.One person
- DeliveryYou get a download link straight after you pay, on screen and by email.Instant
- RefundsBecause it's a digital download, I don't offer refunds for change of mind. If the file won't download, won't open or isn't what was described, email me and I'll put it right. None of this affects your rights under the Australian Consumer Law.Australian Consumer Law
- PricePrices are in Australian dollars. Holly Brown HQ isn't registered for GST, so no GST is charged.AUD
03 My desk, not advice
What my work is, and isn't.
Everything on this site and in my PDFs is my own practice, on my own account. It isn't legal, HR, IT, security or governance advice. What you're allowed to put into any AI tool at work is your organisation's call, not mine. That's a question for your IT team and your AI policy.
AI output can be wrong, so review everything before you rely on it. Tools, features and plans change, and my write-ups describe them as they were when I checked.
I'm not affiliated with Anthropic or Microsoft, and my work isn't endorsed by them. Claude is a product of Anthropic, Microsoft Copilot is a product of Microsoft, and product names belong to their owners.